Delivery:
How to order
When in stock, discs are usually dispatched within 24 hours and are sent 1st Class Recorded delivery for our UK customers. Out of stock items will be dispatched as soon as they are available.
Please note, we only ship to the UK.
We hope that you enjoy using this site,
which has been designed for ease of use
If you require any assistance feel free to email us.
info@thegamecave.co.uk
Returns Policy
To return a faulty any item please email before to get a return authorisation.
Simply indicate the reason for your return, include the invoice with your return, and wrap the package securely. (Usually the bubble envelope in that they arrive in can be used for the return)
IMPORTANT: PLEASE SEND RECORDED DELIVERY
ONLY.The maximum postage refunded for any recorded item refunded will be
£2.00. We will replace faulty disc with the same title or refund back to a
credit card if the title is no longer available. Please note that our returns
policy is only valid for 28 days from receipt of goods
Refunds
You may return any unopened item within 7 days of receiving it, for a full refund. We will refund your credit/debit card once we have received and processed the item (please allow up to 14 days). Please
note that we can only refund delivery costs if the return is a result of our error.
Exchanges
Unfortunately we cannot exchange discs unless they are received faulty or the wrong title is received incorrectly.
Testing
We do test every single return, if a returned disc is found not to be faulty by our independent test centre we will return the discs with a postage charge not exceeding £2.00. We advise you to check the disc on a second make and model of machine before returning. We cannot be responsible for incompatibilities caused by machines that have been modified to disable regional encoding.
Problems and Questions
If you have any problems with your order, please don't hesitate to contact us:
E-mail: info@thegamecave.co.uk
Telephone: 01952 616107
Feedback
If you have any comments or suggestions, please send them to: info@thegamecave.co.uk
When in stock, discs are usually dispatched within 24 hours and are sent 1st Class Recorded delivery for our UK customers. Out of stock items will be dispatched as soon as they are available.
Please note, we only ship to the UK.
We hope that you enjoy using this site,
which has been designed for ease of use
If you require any assistance feel free to email us.
info@thegamecave.co.uk
Returns Policy
To return a faulty any item please email before to get a return authorisation.
Simply indicate the reason for your return, include the invoice with your return, and wrap the package securely. (Usually the bubble envelope in that they arrive in can be used for the return)
IMPORTANT: PLEASE SEND RECORDED DELIVERY
ONLY.The maximum postage refunded for any recorded item refunded will be
£2.00. We will replace faulty disc with the same title or refund back to a
credit card if the title is no longer available. Please note that our returns
policy is only valid for 28 days from receipt of goods
Refunds
You may return any unopened item within 7 days of receiving it, for a full refund. We will refund your credit/debit card once we have received and processed the item (please allow up to 14 days). Please
note that we can only refund delivery costs if the return is a result of our error.
Exchanges
Unfortunately we cannot exchange discs unless they are received faulty or the wrong title is received incorrectly.
Testing
We do test every single return, if a returned disc is found not to be faulty by our independent test centre we will return the discs with a postage charge not exceeding £2.00. We advise you to check the disc on a second make and model of machine before returning. We cannot be responsible for incompatibilities caused by machines that have been modified to disable regional encoding.
Problems and Questions
If you have any problems with your order, please don't hesitate to contact us:
E-mail: info@thegamecave.co.uk
Telephone: 01952 616107
Feedback
If you have any comments or suggestions, please send them to: info@thegamecave.co.uk